Testimonials

At Crystal Automotive Group LTD, we prioritize customer service above all else. From your initial interaction with us to the moment you drive off in your new vehicle, our commitment to your satisfaction will ensure you feel at ease. Even after your purchase, our dedicated after-sales team is here to maintain contact and address any questions or concerns you may have.

We invite you to explore the reviews below from our valued customers and see how we strive to provide exceptional service.

Hayden Leach

Top service from these guys couldn’t recommend more.

James Bissell

Turned up on the Tuesday afternoon to look at a fiesta ST and drove it away on the Wednesday morning! Sanj was amazing and made the deal so easy! Finance sorted in minutes. All his cars look like they have just come out of the factory, no corners cut! Will definitely be buying future cars from this guy. Highly recommend Crystal Automotive Group!

Heinrich Trutzenbach

Best service I have ever had with a dealership. Customer service is next level, they are so caring and go above and beyond to make sure you're happy with everything. They even went so far as to pick me up from the train station to make travel easier. Will be recommending to everyone I know, and will shop there myself in the future.

Danni Beard

Very helpful and the car is brilliant. Trustworthy and friendly.

Tanya Sweeten

From booking an appointment to view, through to delivering the car to my house, Sanjay was a pleasure to deal with. He clearly takes great pride in the quality of vehicles that he sells, I was reassured by the fully documented service history from new. I would definitely recommend him and purchase from him again.

Paul Stafford

Amazing service with buying my new vehicle!

Sanj has gone above and beyond! Would highly recommend Crystal Automotive Group for any car purchase!

Danny Deakins

Amazing .. highly recommend 5 stars. My 1st time buyer a car online and what a fantastic easy made experience this was !! The seller was amazing … fantastic communication… 1st class delivery and the car itself it just amazing I’m very pleased with the whole experience… this seller was superb in every way and I highly recommend to anyone looking for a stress free car purchase … I’m very happy indeed !!! Five stars from me !!!

Craig Pritchard

Really good service sanj was great top service

Maria Bradford

First class customer care and service. Sanj was knowledgeable and gave excellent customer service. Would highly recommend

Trevor Jackson

Great service from start to finish. Nothing was too much trouble. Love my new car and would recommend everyone to go to Crystal Automotive.

Connor

Would definitely recommend to anyone thinking of buying a car from here, very respectable and honest, immaculate showroom and my new car is perfect. Would 100% come back here for a car in the future.

Joanne Nicholls

Very pleasant experience from start to finish. Sanj is a lovely guy makes you feel at ease. No hard sell needed his reputation speaks volumes. Very happy with my purchase

IBY HUSSAIN

I recently had the pleasure of purchasing a Rolls Royce Phantom from Sanj at Crystal Automotive Group, and I can confidently say it was an outstanding experience from start to finish. Sanj's customer service was nothing short of amazing; he went above and beyond to ensure that I felt comfortable and well-informed throughout the entire process. His extensive knowledge about cars, particularly luxury vehicles, was impressive. He patiently answered all my questions and provided valuable insights that helped me make the right decision. Sanj’s hospitality made me feel welcomed and appreciated as a customer, and his honesty and transparency were refreshing. It's rare to find someone in the automotive industry who genuinely prioritizes the needs of their clients.

I highly recommend Sanj and Crystal Automotive Group to anyone in the market for a vehicle. If you're looking for a trustworthy and knowledgeable professional, look no further. Thank you, Sanj, for making my car-buying experience exceptional!

Lee

Excellent service and could not fault one bit, was helpful with everything from the start and so genuine when it came to selling me my new A7. Made us feel welcome when we arrived and made me feel more comfortable buying the car after talking over everything and seeing how well maintained and beautiful the car was myself. Kind and friendly person and couldn’t fault him or the car like I previously said. 5 stars 100% highly recommend

Biking Fix

Sold our car to Sanj & was a nice easy transaction. Great to deal with, honest & very friendly. Top guy. Definitely recommend.

Richard

Great car buying experience. Friendly, helpful, professional and reliable. Buying remotely relies on trust and these guys certainly delivered on that. Thanks Sanj!

Victoria Addison

Me and my boyfriend traveled from Leicester to Peterborough to buy my new car, and I had an excellent experience at Crystal Automotive. Sanj was incredibly helpful throughout the process—he assisted me in taxing my car and even included a 12-month free warranty. The Toyota Yaris I purchased was in great condition and offered at an amazing price. Sanj also had a fantastic collection of cars, including sporty and high-performance models, which were impressive to see. I highly recommend Sanj as a seller for his professionalism, excellent service, and fair pricing.

Caroline Hurrell

Excellent

Natalie

From my first contact asking whether a call about the car I was interested in was possible the following day to 5 days later when I took delivery of the vehicle, the service I received was fantastic. Sanj kept me in the loop all the way through, he was very easy to deal with and did exactly what he said he was going to do. Buying a car at a distance involves a lot of trust and part of deciding to buy the car was on the back of the 5* reviews that had been previously given. This is another, I couldn't have asked for more, everything was handled properly and professionally and I am over the moon with my new car. I would recommend Crystal Automotive Group to anyone and would definitely buy from them again.

Chris Carrington

Pleasure doing business, sold my car to Crystal very professional. So quick and easy. Would definitely use them again. Thanks guys 👍🏻

ROBERT MELLIS

Absolute gentleman and answered any questions I had , genuine vehicle and not high miler wth hi price , very pleased with the Toyota Rav , drove back to my home in North Oxford without any issues. He even contacted me after I got back to make sure everything was ok and any issues , call him and it would be dealt wth . I don’t honestly think I should have a problem wth the car , given its condition and service record . Thank you ….

Adam

I thoroughly recommend Crystal Automotive - from the initial enquiry we made, the process was very quick and prompt. Being able to arrange an appointment to view the cars at any time was great and very personal as it was without anyone else hindering things, and in a relaxed atmosphere. Quick to answer phone, all the service was great. Vehicle just as advertised, extremely clean, well presented and in great condition. Would use again for future purchases.

Bruno

Great customer service. Top notch great team!

Sunny

great service, easy to deal with. Car was exactly as described.

s

Purchased a Golf Gtd from these guys and what a lovely experience it was. The car was exactly as it was described and even better than I expected the Condition to be. I was left alone to view the vehicle in an adequately lit showroom. There were no pushy salesman involved and I was made to feel totally comfortable. I even received a courtesy call a few days later from Jay just to see how the car was doing and to see if I'm happy with the purchase. I would recommend my family and friends to buy their car from these guys any day of the week. Finally a used car dealer with honesty and integrity.

Thank you very much Jay and wish you all the best for the future.

Sophy R

Very friendly guys to deal with. Well presented and delivered as promised

Rabby Hussain

Very professional, honest and vehicle was exactly as described would definitely recommend to friends and family!!

Samantha

Easy transaction, car was as described and we drove away within the hour. A*****

Mohammed Ali

Very good people. Nice establishment and very fair to deal with. Got a nice car with a good deal that worked for me.

John

Contacted Sanj to sell our car for us.. he was so helpful and accommodating. We agreed a price and the car was listed within hours... within 2 weeks the car was sold and we were paid out the same day. Happy chippies all round :)

Gemma Cartwright

Purchased my daughter's car from these guys... what a lovely funny bunch! Really was nice easy transaction with no hassle.

Peter Hayward

Great people, very friendly and good quality cars.

John Wright

Excellent service from start to finish. The vehicle was exactly as described and delivered as promised. Can not fault them.. A BIG THANK YOU FROM ME !